Diagnose. Design. Deliver.

Business Process Triage

Has your business grown, but systems and processes aren’t really your thing?

Do you have a particular sticking point you need to get sorted?

Feel overwhelmed and need a fresh pair of eyes?

What is Business Process Triage?

Business Process Triage is a way to solve the problems you are facing in your business.

It’s a way to bring in a very experienced Operations Director and business consultant, to do what I do best on a one off basis (of course you can continue to work with me afterwards if you wish. I won’t disappear!)

You provide me with the detail of an issue you face in your business and, together, we’ll work through it right there and then in the meeting.

Firstly, I’ll work with you to diagnose what’s really going on and then design the right solution for you to implement.

Once that’s done you can move on to other, more exciting, things in your business.

business consultation

The benefits of Business Process Triage

If you have an issue in your business that you know needs attention, then a Business Process Triage call will provide:


Convenient, Focussed, Online Business Meeting

By jumping on a Zoom call with me, you will be able to give the issue your undivided attention. The call will be recorded so that you can revisit it as you implement your new process.


The Solution – Your New Processes and Ways of Working

I have a structure that we’ll work through on the call so that we can redesign the troublesome process or issue.

Together, we will create a process map, a new SOP (standard operating procedure), or a POD (process optimisation document) – whatever is right for your business.


Access New Tools and Services from Trusted Suppliers

Once your new process is designed, should you need new tools to implement, or a choice of trusted suppliers to work with or outsource to, I will bring my extensive network of contacts to the table to simplify and speed up your selection process.


What clients say

Don’t take our word for how well the Business Process Triage works.

“THE planning and implementation professional – look no further”

“I needed an independent perspective on our business operations – Russ provided that and so much more”

“A trusted sounding board for our business”

“A true asset to our business in so many ways”

“Russ truly is #themanwiththeplan. Always my first call”


Why book a Business Process Triage with Russ

Over the years, I’ve help so many companies improve their operations and I know I can help yours too. That’s a big statement I know.

I work with entrepreneurs and founders when their businesses begin to scale.

I work with global corporations when they need a calm voice and a common-sense solution to a complicated problem.

I provide a fresh, experienced, perspective to a business, gaining the trust and confidence of my clients to help with the challenges they face.

Over the course of my career, my passion for effective, efficient operations has grown and I love to help businesses improve.

If you are feeling a little overwhelmed, and not sure how to sort the issue, let me help with a Business Process Triage call.

Diagnose. Design. Deliver.

Every Great Adventure starts with a Single Step!

Its true! Every great adventure has to start somewhere. For me, that somewhere is found in two key principles - Listening and Learning.
Everything I can do for you is based on applying these principles to build an approach that works specifically for you and what you want to achieve. I’d love to learn more about you and your business.